A: To complete your purchase on www.lwigs.com, follow these simple steps:

1.Select your items and click the “Pay Now” button.

2.Choose your preferred payment method on the checkout page.

3.You can choose pay-in-4(4 Interest-Free Payments by klarna or after pay)

A: We accept the following payment methods:

• PayPal
• Credit Cards: Visa, MasterCard, and American Express
• Western Union

For faster processing, we recommend using PayPal.

A: Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number. Use this tracking number on the following websites to check the status of your shipment:

• FedEx: www.fedex.com
• DHL: www.dhl.com
• USPS: www.usps.com

For security purposes, first-time orders can only be shipped to the billing address of the cardholder or a verifiable corporate address. Please ensure that your shipping address matches the one on your card statement, and that the cardholder's name is written exactly as it appears on the card.

Due to the fast-paced nature of online retail, we adjust prices quickly in response to trends, stock levels, and customer demand. As a general policy, we do not refund price differences.

Orders are generally dispatched the next business day. However, if there are stock delays, shipping may take 3-10 days longer.

While we aim to ship orders on time, delivery dates cannot be guaranteed as shipping is handled by third-party carriers. We recommend placing orders at least 4 days in advance to ensure timely delivery.

Shipping delays can occasionally occur due to factors like holidays, natural disasters, or carrier issues. Please keep in mind that holidays are not considered business days, so always factor them in when calculating shipping times.

• Lace Front Wig: The lace is only at the front of the wig, with a mix of hand-tied and machine-made construction.
• Full Lace Wig: The entire wig cap is made from lace, including the perimeter. It’s fully hand-tied, and may include straps and combs for a secure fit.

Bleached knots are a technique used to lighten the dark spots where the hair is tied to the lace, making the knots blend more naturally with your scalp and giving the illusion of hair growing directly from your head.

Density refers to how thick the hair is. The density you choose depends on personal preference. Light to medium density offers a natural look, while higher density provides a fuller appearance.

With proper care, your wig can last 3-6 months of daily use. If worn less frequently and well-maintained, it can last up to a year or longer.

Yes, when applied correctly following our guide, your lace wig will look natural. Adding baby hairs around the hairline can enhance the effect for a seamless blend with your natural hair.

Baby hairs are shorter strands at the hairline and perimeter of the wig, designed to mimic natural hair growth. They add a realistic touch and are especially useful for styling wigs into ponytails or updos.

• Human Hair Wigs: Made from real hair, human hair wigs offer the most natural look. They can be styled, cut, permed, and dyed like your own hair, but require more maintenance.
• Synthetic Wigs: Easier to care for and more affordable, synthetic wigs retain their style without much effort but cannot be restyled with heat or dyed.

• With Stretch: Offers adjustability to fit different head sizes, ideal for those wanting to wear updos or high ponytails.
• Without Stretch: A firmer fit, suitable for individuals without hair or with very little hair.

• HD Lace: Softer, finer, and more natural-looking. It blends well with the skin for a seamless appearance.
• Normal Lace: Thicker but slightly less natural-looking compared to HD lace.

Yes, if you choose a free part lace wig, you can create a part wherever you like for a more customizable look.

Full lace wigs and 360 lace wigs are ideal for this style because of the lace perimeter.

Yes, you can swim or shower with a lace wig. For swimming, use waterproof adhesive or tape to secure the wig. After swimming, wash your wig to maintain its condition.

Most customers do not experience irritation, but if you have sensitive skin, we recommend doing a patch test first. If irritation occurs, try using gentler adhesives.

A silk top is a layer of silk fabric underneath the lace cap, which conceals the knots where the hair is tied. This creates the illusion that the hair is growing directly from your scalp.

Custom lace wigs are handmade with high-quality craftsmanship. The process typically takes 20-25 working days (25-30 days if a silk top is included).
Steps include:

1.Custom-sizing the lace cap.

2.Sourcing and treating the hair.

3.Dyeing and measuring hair density.

4.Hand-tying the hair evenly onto the lace cap.

5.Finalizing the wig’s texture (wavy, curly, etc.).

6.Styling the wig (if needed) before shipping.

If you want to dye the wig yourself, order it in a natural color (such as natural black) or #613 platinum blonde. Avoid ordering wigs in #1 jet black, as they cannot be dyed. You can request a "no-dyed, natural-colored wig" when placing your order.

1. Soak the wig in warm water (no more than 95°F).

2.Apply mild shampoo and wash gently.

3.Rinse thoroughly in clean water.

4.Apply conditioner and let it sit for 2 minutes.

5.Rinse again with clean water.

6.Gently squeeze out excess water and pat dry with a towel.

7.Allow the wig to air dry by opening the wefts.