1. For customers in the United States:

• Orders for products available in the U.S. warehouse will be shipped from the U.S. warehouse.
• Products not available in the U.S. warehouse will be shipped directly from our factory.

2. For regions outside of the United States:

• All products will be shipped directly from our factory.

Total Delivery Time:
Total delivery time = Processing time + Shipping time.

Processing Time
Once your order is placed, processing usually takes 2-4 business day. If there are any issues with your shipping details, we’ll contact you within 24 hours.

Shipping Time & Cost
Shipping time and costs may vary due to factors like weather, holidays, or unforeseen circumstances.

Taxes & Duties
Customs duties in the recipient’s country are the customer’s responsibility. Any costs due to delivery delays, address changes, cancellations, or returns for personal reasons will be covered by the buyer.

Note: Lwigs will cover any additional costs due to recent U.S. customs regulation changes. Shop with confidence, and we hope your dream wig arrives soon!

Additional Notes:

Deliveries are made on business days (Mon-Fri).

Ensure your address is accessible and secure for delivery.

Keep your phone on, as carriers may need to contact you.

Your package may not require a signature upon delivery.

Responsibility Breakdown:

Scenario	Responsibility
Incorrect shipping info or undeliverable address	Buyer
Customs duties in recipient’s country	Customer
Delivery delays or address changes	Buyer
Cancellations or returns for personal reasons	Buyer

 

Shipping Insurance Refund:

Before shipment: Refunded to the original payment method.

Other cases: Refund eligibility may vary.